Shipping & Dispatch

Shipping & Dispatch

From Your Order to International Dispatch

We want you to know what happens between placing an order and receiving your tracking number.

Every MythCove product page shows its estimated dispatch timing before checkout. Dispatch time is the time needed to prepare your order before it enters international transit. It is separate from the delivery time shown on our Worldwide Delivery page.

When Will My Order Be Dispatched?

Ready to Ship

Products marked Ready to Ship are already available at our fulfillment location.

They are normally prepared and dispatched within 2–4 business days after payment is confirmed.

During major releases, holidays or unusually busy periods, preparation may take slightly longer. Any material delay will be communicated by email.

Standard Products

Most MythCove products do not require a special availability label.

The estimated dispatch window for each item is shown on its product page, close to the purchase section. Please review this timing before placing your order.

An estimated dispatch window is not the same as the international delivery time.

Pre-order Products

Products marked Pre-order are reserved or produced for a future release.

Each pre-order product page shows, where available:

• The pre-order closing date
• The estimated release or dispatch window
• Any product-specific cancellation conditions
• Important updates provided by the brand or supplier

Pre-order dates are estimates rather than guaranteed delivery dates. Production schedules may change, particularly for independent brands, dolls, detailed figures and made-in-limited-quantity products.

If we receive information about a significant delay, we will contact affected customers by email.

Orders Containing Products With Different Timelines

If your order contains products with different estimated dispatch windows, the item with the longest preparation or pre-order timeline may affect when the full order can be dispatched.

Where a separate shipment is available, any additional shipping charge will be explained before it is collected.

We will not add an extra split-shipping charge without your approval.

Can I Change My Shipping Address?

Contact us as soon as possible if your shipping address needs to be changed.

We will try to update the address if the order has not entered packing or fulfillment. Address changes cannot be guaranteed once order preparation has begun.

After an order has been dispatched, MythCove is generally unable to change or redirect the delivery address.

Please review your:

• Full name
• Street address
• Apartment or unit number
• City
• State or province
• Postal code
• Country
• Telephone number

before completing checkout.

If a parcel is returned because of an incomplete, incorrect or undeliverable address, additional shipping charges may be required before it can be sent again.

Contact Support

What We Check Before Dispatch

Before international dispatch, we check the order details against the items received at our fulfillment location.

Where reasonably possible, this includes checking:

• The ordered item
• The selected color, size, version or character
• The quantity
• The included pieces visible without opening sealed packaging
• The visible external condition
• The condition of the retail packaging
• The shipping packaging required for international transit

These checks are intended to reduce obvious wrong-item, wrong-option, missing-piece and visible-damage issues.

They are not professional authentication, laboratory testing, comprehensive product inspection or a guarantee that a product will be completely free from minor manufacturing variations.

Factory-sealed blind boxes and sealed collectibles remain unopened unless a different arrangement has been explicitly agreed.

Will I Receive Inspection Photos?

Inspection or confirmation photos are not automatically included with standard MythCove shop orders.

For selected Find It requests, high-value products, second-hand items, customized products or orders requiring additional confirmation, photo confirmation may be offered or required.

When photo confirmation is included, it will be explained before payment or in the applicable Find It quote.

How Will I Receive My Tracking Number?

Once your order has been dispatched and tracking becomes available, we will send a shipping confirmation email containing:

• Your tracking number
• A tracking link
• The shipping service or logistics provider, where available
• The items included in the shipment

Tracking may take several business days to show its first update after the parcel leaves our fulfillment location.

Some international parcels are transferred from a cross-border logistics provider to a local postal or courier service in the destination country. The tracking page may show both stages of the journey.

You can also check the tracking link in your shipping confirmation email.

Processing Days

Business days do not include:

• Saturdays
• Sundays
• Public holidays in the fulfillment location
• Public holidays affecting the relevant brand, supplier or carrier

Order processing and delivery estimates begin after payment has been successfully confirmed.

Need Help With an Order?

Please include your order number when contacting us.

Contact MythCove Support